Your business is important and it has unique needs to operate at peak efficiency. We utilize our IT service professionals to implement and maintain a suite of managed services based on your company needs that enable operational efficiency, business continuity and disaster recovery.
As your provider we partner with your small to medium sized business and become your IT Department through our managed service plan. Our team monitors and manages your computers, servers and networked systems. Olmec provides help desk support and onsite IT support, all included under a flat monthly fee.
Managed Services Includes:
- Network assessment that provides a complete IT system evaluation
- Unlimited onsite, remote & phone support
- Flat monthly fee
- 24/7 Emergency Response
- Proactively manage and monitor your computers, servers and core network
- Reduced computer, server, and network downtime
- Support for Microsoft and Apple products
- Backup monitoring and mediation
- An assigned Primary and Secondary Engineer to your account while still retaining access to our entire support staff